New York Restaurant Industry Sexual Harassment Lawyer
Representing Restaurant and Hospitality Employees Facing Sexual Harassment and Retaliation in New York
Restaurant sexual harassment cases are often about power and money. In a restaurant, a manager may control the schedule, sections, tables, hours, tip opportunities, promotions, discipline, and whether someone continues working. When that same manager begins asking for dates, sexual attention, or sexual favors, saying no may carry an economic cost.
Phillips & Associates represents restaurant and hospitality employees throughout New York in sexual harassment, retaliation, hostile work environment, discrimination, and other employment matters involving supervisors, managers, owners, coworkers, and customers. The firm represents servers, bartenders, hosts, bussers, runners, kitchen employees, chefs, dishwashers, managers, catering employees, and other restaurant and hospitality workers in Manhattan, Brooklyn, Queens, the Bronx, and Staten Island, and across Long Island, Westchester, and the rest of New York.
Quick Answer
Yes. A restaurant employee may have a sexual harassment or retaliation claim when a supervisor, manager, or owner uses control over shifts, sections, hours, compensation, advancement, or continued employment to pressure the employee for dates, sexual attention, or sexual favors. A claim may also arise when worse treatment follows rejection or a complaint, or when an employer knows about harassment by a manager, coworker, or customer and fails to respond appropriately. Whether particular conduct violates the law depends on the facts and the law that applies.
Key Takeaways
- Restaurant sexual harassment often involves workplace power, not just inappropriate comments.
- Managers may have direct control over shifts, sections, hours, tip opportunities, promotion, and continued employment.
- Better treatment tied to sexual or romantic attention may raise quid pro quo concerns.
- Worse shifts, fewer hours, lost sections, increased scrutiny, or termination after rejecting advances or reporting harassment may be retaliation.
- Sexual harassment may come from supervisors, owners, coworkers, customers, vendors, or others who interact with employees.
- Sexual harassment does not have to occur inside the restaurant. Work-related dinners, drinks, parties, travel, texts, direct messages, and after-hours interactions may all matter.
- New York State law does not require workplace harassment to satisfy the older severe-or-pervasive standard.
- New York City employees may have still broader protections under the New York City Human Rights Law.
- Scheduling records, texts, pay records, tip information, HR complaints, witnesses, and evidence showing what changed after an employee said no or complained may become important.
- Employees can speak confidentially with a lawyer before deciding whether to report internally, resign, sign an agreement, or file a claim.
Why Restaurant Sexual Harassment Is Often About Power
A restaurant may look informal from the outside, but the workplace hierarchy can be extremely powerful. A manager may decide whether a server works Saturday dinner or Tuesday lunch. A supervisor may decide who receives a lucrative section, who gets enough hours to pay their bills, who is promoted, and who is sent home early. For tipped employees, those decisions may immediately affect income.
That is why sexual harassment in restaurants cannot always be separated from scheduling and economic control. A coworker making an inappropriate comment presents one problem. A manager making sexual advances while controlling the employee’s schedule, income, promotion opportunities, and job security presents another.
In some restaurant sexual harassment cases, managers may try to exchange better shifts, sections, hours, or advancement opportunities for dates, sexual attention, or sexual favors, or retaliate with worse shifts, reduced hours, or lost opportunities after a worker rejects advances, refuses a date, or complains about sexual harassment.
The question is not simply whether the employee technically could say no. A serious legal analysis looks at who held power, what that person controlled, whether the employee realistically feared workplace consequences, and what changed after the employee rejected the conduct or spoke up.
What Sexual Harassment and Retaliation Can Look Like in a Restaurant
Restaurant harassment does not always arrive as an explicit demand. Sometimes the connection between sexual attention and the job becomes clear only when you compare what happened before and after the employee set a boundary.
The following are illustrative examples, not allegations from any particular Phillips & Associates matter.
Better Shifts Until She Says No
A server regularly works Friday and Saturday dinner shifts. Her manager repeatedly asks her to go out with him. She declines. Within several weeks, she is moved from weekend dinners to weekday lunches and her income drops substantially. The employer later describes the change as ordinary scheduling. The timing, prior schedule, text messages, and the manager’s control over assignments may become important evidence.
A Promotion Disappears After Rejecting a Manager
A host is told she is being considered for a lead position. Her manager begins texting her at night and repeatedly asks her to meet for drinks alone. She stops responding to the personal messages. The promotion goes to someone else, and the manager suddenly begins criticizing her performance. That sequence may raise questions about quid pro quo harassment, retaliation, or pretext.
Hours Are Cut After an HR Complaint
A bartender reports repeated sexual comments and unwanted touching by a supervisor. Before the complaint, she regularly works four shifts each week. Afterward, she receives two. Nobody tells her she is being punished. Her schedules, pay records, complaint, prior performance history, and the timing of the reduction may tell the story.
Management Protects a Valuable Customer
A regular customer repeatedly makes sexual comments to a server and touches her despite her objections. She tells management. A manager responds that the customer spends a lot of money and tells her to keep serving him. Customer misconduct does not automatically become the employer’s legal responsibility, but an employer may face liability when it knew or should have known about harassment and failed to take appropriate corrective action.
Everyone Says It Is Just Restaurant Culture
Sexual jokes, drinking after work, flirting, crude language, and close physical interaction may be common in some restaurant workplaces. That does not create a separate legal standard for the restaurant industry. “That’s just how restaurants are” is not a legal conclusion.
When Better Shifts Come With Strings Attached
Quid pro quo sexual harassment may arise when a workplace benefit or consequence becomes tied to sexual or romantic conduct. In a restaurant, the benefit does not have to be a corporate promotion or large salary increase. The economic leverage may be the schedule itself.
A manager may control weekend shifts, profitable sections, hours, closing shifts, preferred assignments, promotion to bartender or captain, or other opportunities that affect income. If better treatment follows sexual attention, or worse treatment follows rejection, the connection deserves careful review.
The pressure is not always explicit. A manager does not have to say, “Go out with me or I will cut your shifts.” Evidence may instead show that the schedule improved while the employee was responsive, changed after the employee established boundaries, and deteriorated further after a complaint.
Learn more about quid pro quo sexual harassment and workplace power.
Retaliation in a Restaurant Often Shows Up in the Schedule
Employees sometimes think retaliation means getting fired. In restaurant work, retaliation may begin much earlier and may be immediately economic.
Restaurant retaliation may include:
- fewer shifts
- loss of Friday or Saturday nights
- being moved to less profitable sections
- reduced hours
- unfavorable opening or closing assignments
- being sent home early
- losing bartending or serving opportunities
- being moved to a lower-earning position
- increased scrutiny or write-ups
- exclusion from meetings or opportunities
- sudden complaints about attitude or performance
- demotion
- termination
A worker does not need to lose a job before a schedule change matters. If an employee’s income drops because favorable shifts, sections, hours, or assignments disappear after the employee rejected advances or reported harassment, that change should be documented and evaluated.
Timing matters. So does comparison. What did the schedule look like before the employee said no? What did it look like afterward? Was there a legitimate explanation? Were other employees treated the same way? Did new performance complaints appear only after the employee spoke up?
Read more about workplace retaliation in New York and retaliation after a complaint of sexual harassment.
What If a Customer Is Sexually Harassing a Restaurant Employee?
“The customer is always right” is not a legal defense to workplace sexual harassment.
Restaurant employees can face harassment from customers as well as managers and coworkers. That may include sexual comments, repeated requests for dates, touching, propositions, explicit messages, stalking, or conduct that management knows is making an employee unsafe or uncomfortable.
Under federal harassment principles, an employer may be responsible for harassment by customers or other non-employees when management knew or should have known about the conduct and failed to take prompt and appropriate corrective action. The employer’s ability to control the situation and its response to the complaint matter.
For example, if an employee repeatedly reports that a customer is touching or sexually propositioning her, the legal question is not answered by saying the customer is valuable or spends a lot of money. What management knew, what it could reasonably do, and what it actually did should be examined.
What If the Manager and Employee Were Dating or Socializing After Work?
A workplace relationship does not automatically eliminate the possibility of sexual harassment or retaliation. Restaurant employees may socialize after closing, drink together, attend events, exchange personal messages, or begin relationships with supervisors. The legal analysis can change when one person controls the other’s schedule, income, advancement, or continued employment.
An employee may initially agree to dates or a relationship and later establish a boundary or end it. If worse shifts, reduced hours, criticism, exclusion, or termination follows, the timing and the manager’s authority may become important.
The issue is not simply whether a relationship existed. It is whether workplace power affected the employee’s ability to refuse, end the relationship, report the conduct, or continue working without consequences.
Read more about sexual harassment that happens outside the office.
What Laws Protect Restaurant Employees From Sexual Harassment in New York?
New York State Human Rights Law
The New York State Human Rights Law protects employees from sexual harassment and retaliation throughout New York. New York State no longer requires employees to prove that harassment was “severe or pervasive.” Sexual harassment may be unlawful when it subjects an employee to inferior terms, conditions, or privileges of employment because of sex or another protected characteristic. The law provides a defense for conduct that amounts only to petty slights or trivial inconveniences.
New York State protections apply broadly to employers, including small restaurants that may not satisfy the employee-count requirement for federal Title VII coverage.
New York City Human Rights Law
Restaurant employees working in New York City may also be protected by the New York City Human Rights Law. The City law is interpreted independently and more broadly than federal law. In a harassment case, the central question may be whether the employee was treated less well because of gender, unless the conduct amounted only to a petty slight or trivial inconvenience.
Title VII of the Civil Rights Act of 1964
Title VII is the federal law prohibiting discrimination because of sex, including sexual harassment, for covered employers. Federal law applies different standards and employer-size requirements than New York State and New York City law. That is one reason restaurant workers should not assume they have no claim merely because the restaurant is small or because someone says the conduct was not “serious enough.”
Why Timing Matters and How Evidence Gets Preserved
Timing affects restaurant sexual harassment cases in two separate ways. Different laws and different filing venues carry different deadlines, and those deadlines depend on the claim, the location, the dates involved, and anything the employee has already filed. General information on a website cannot tell an individual employee which deadline applies to their situation. That question should be reviewed directly with a lawyer.
Timing also affects evidence. Restaurant evidence disappears quickly. Scheduling systems overwrite old rosters. Point-of-sale and section-assignment data cycles out. Security footage is routinely recorded over within days or weeks. Text threads get deleted when a phone is replaced. Managers leave. The record of what an employee’s schedule looked like before and after they said no can become unavailable long before a claim is ever filed.
That is why Phillips & Associates moves early on preservation. When the firm takes on a matter, it can issue a litigation hold and evidence preservation letter to the employer identifying the specific categories of records that must be retained, including schedules, shift-swap and scheduling-system data, section and table assignments, timekeeping and payroll records, tip records, security and surveillance footage, manager communications, personnel files, and prior complaints involving the same person. A preservation letter creates a documented obligation. If the employer destroys those records afterward, that destruction itself can become an issue in the case.
Waiting has a cost that has nothing to do with whether an employee is ready to file. Speaking with a lawyer early is not the same as filing a lawsuit, and it does not require reporting the employer.
What If Other Restaurant Employees Complained About the Same Manager?
Prior complaints can matter. If servers, hosts, bartenders, kitchen employees, or other workers previously complained about the same manager, supervisor, or owner, those complaints may become important evidence concerning what the employer knew and whether it responded appropriately.
A restaurant should not be able to treat each complaint as if nothing came before it when multiple employees are describing similar conduct by the same person. Prior HR reports, management warnings, witness accounts, text messages, discipline, and earlier investigations may become relevant during litigation.
Employees are often not given access to those records while they still work there. Some evidence may surface only later through litigation and discovery.
What Evidence Matters in a Restaurant Sexual Harassment Case?
Restaurant cases often generate evidence that does not exist in a traditional office. Preserve the ordinary records of how you worked and how you were paid, particularly if your treatment changed after you rejected advances or complained.
Potential evidence may include:
- schedules before and after the harassment or complaint
- screenshots or exports from the restaurant’s scheduling system
- shift-change and shift-swap records
- section or table assignments
- timecards and clock-in records
- pay stubs
- tip records and tip-pool information that the employee lawfully possesses
- records showing changes in income
- texts with managers or coworkers
- WhatsApp, GroupMe, Instagram, or other direct messages
- emails
- late-night communications
- photographs
- written complaints to HR, management, ownership, or a supervisor
- responses to those complaints
- performance reviews
- write-ups issued after the complaint
- witness names
- prior complaints involving the same person
- calendars or notes identifying dates and locations
- messages sent contemporaneously to friends or family
The strongest evidence is often comparative. If an employee regularly worked Saturday dinner before rejecting a manager and suddenly worked Tuesday lunch afterward, preserve both schedules. If four shifts became two after an HR complaint, preserve the before-and-after records. If favorable performance reviews suddenly became write-ups, preserve both.
Restaurant employees should preserve evidence lawfully. They should not take customer information, proprietary records, privileged communications, or documents they are not authorized to access.
How Can Lost Shifts Affect the Value of a Restaurant Employee’s Case?
For tipped employees, losing a shift may mean losing substantially more than the hourly wage shown on a pay stub. A Friday dinner shift may generate very different income from a weekday lunch. A profitable section may generate more income than a less desirable assignment.
When retaliation affects scheduling, Phillips & Associates examines the economic effect. Schedules, tip records, payroll information, historical earnings, section assignments, and the employee’s normal work pattern may help determine whether reduced hours or worse assignments caused measurable lost income. Where wage and hour issues appear alongside harassment, they may need to be developed together.
The damages available depend on the claims and governing law, but lost wages and other provable compensation, emotional distress damages, attorneys’ fees, punitive damages where legally available, and other relief may be considered.
Current Restaurant Sexual Harassment Litigation: Former Semma Employees
On July 27, 2026, Phillips & Associates filed three separate federal lawsuits in the United States District Court for the Southern District of New York on behalf of former Semma hosts Charlotte Swett, Tessa Tookes, and Nina Zhuo against Unapologetic Foods LLC and Tapestry Management LLC.
The complaints collectively allege sexualized and racially charged comments, unwanted physical contact, workplace pressure, retaliation, and other misconduct involving a senior operations manager with authority over restaurant employees. The complaints also raise questions concerning what management allegedly knew and how the employer responded when employees spoke up. These allegations have not been adjudicated, and the defendants are entitled to respond in court.
The cases illustrate why restaurant sexual harassment claims often require close examination of workplace authority, scheduling, prior complaints, digital evidence, and what changed after an employee objected or reported misconduct.
Restaurant and Food-Service Employment Cases Litigated by Phillips & Associates
Phillips & Associates does not base its restaurant-industry experience only on general legal commentary. The firm has litigated employment matters involving restaurants, bars, taverns, fast-food businesses, franchise operations, managers, owners, schedules, and other issues that directly affect food-service workers.
The matters below did not all involve sexual harassment. They are included because they document the firm’s broader restaurant and food-service employment litigation experience involving harassment, retaliation, pregnancy, religion, scheduling, franchise structures, individual liability, and wage claims. A procedural ruling allowing a case to continue is not a finding that the defendant ultimately violated the law.
Restaurant Manager Sexual Harassment and Owner Liability: Vitanza v. Savta NYC
Phillips & Associates represented two New York restaurant employees in a sexual harassment and retaliation case against a restaurant manager and owner. In Vitanza v. Savta NYC, a New York County Supreme Court matter, the employees alleged repeated sexual harassment by a manager, including unwanted touching, sexual propositions, sexually explicit communications, stalking behavior, and retaliation after complaints were made. The court denied dismissal of significant portions of the case and allowed claims to proceed against corporate and individual defendants, including aiding-and-abetting allegations against an owner who allegedly knew about the misconduct and failed to take corrective action. The ruling was procedural and was not a final determination of liability.
Why it matters for restaurant workers: Restaurant harassment cases may involve not only the person accused of harassment, but also owners and managers who allegedly knew what was happening and failed to act.
Tavern Sexual Harassment, Unpaid Wages, and Discovery Sanctions: Pelgrift v. W. 41st Tavern
Phillips & Associates represented New York tavern employees in a sexual harassment, gender discrimination, and unpaid wage case. In Pelgrift v. W. 41st Tavern, a Southern District of New York matter, the employees alleged sexual harassment, gender discrimination, wage violations, and defamation. After the owner failed to appear for a deposition, the court struck the defendants’ answer as a sanction and judgment was entered on major claims. The decision has since been cited in other wage-and-hour cases. Read the decision.
Why it matters for restaurant workers: Restaurant cases frequently involve overlapping employment issues. Sexual harassment, retaliation, unpaid wages, tip practices, and employer control do not always arrive as separate problems. Litigation may require pursuing all of them at the same time.
Fast-Food Religious Discrimination and Lost Shifts: Nahar v. ADR Ventures, d/b/a Dunkin’
Phillips & Associates represented a New York fast-food crew member in a religious discrimination case involving her hijab and the loss of her shifts. In Nahar v. ADR Ventures, d/b/a Dunkin’, a Southern District of New York matter, the employee alleged that a supervisor made repeated comments that her hijab would scare customers or drive them away, moved her away from customer-facing work, and eventually stopped scheduling her for shifts. The court denied Dunkin’s motion to dismiss and allowed the discrimination claims to proceed.
Why it matters for restaurant workers: Employers cannot necessarily use customer preference as a justification for discriminatory treatment. In schedule-driven workplaces, simply stopping an employee’s shifts may become the employment action at the center of the case.
Restaurant Franchise Pregnancy Discrimination and Joint Employer Liability: Griffith v. Coney Food Corp., d/b/a Checkers
Phillips & Associates represented a New York restaurant franchise employee in a pregnancy and gender discrimination case. In Griffith v. Coney Food Corp., d/b/a Checkers, an Eastern District of New York matter, the employee alleged pregnancy and gender discrimination at a restaurant franchise. The court denied dismissal of significant claims and held that the allegations were sufficient at the pleading stage to pursue a joint-employer theory against Checkers under New York State and New York City law.
Why it matters for restaurant workers: A franchise structure does not automatically answer who may be responsible for workplace discrimination. Courts may examine the actual level of control exercised by the franchisee, franchisor, managers, and other entities involved in the employment relationship.
More of the firm’s published decisions appear on the Precedents and Decisions page.
Representative Restaurant and Hospitality Sexual Harassment Results
The matters below were handled by Phillips & Associates for New York restaurant and food-service employees. Client and employer identities are confidential. Every case is different, and prior results do not guarantee a similar outcome.
$400,000 Restaurant Sexual Harassment, Hostile Work Environment, and Retaliation Settlement
Phillips & Associates represented a New York restaurant employee in a sexual harassment, hostile work environment, and retaliation case. The employee alleged ongoing harassment at work and adverse treatment after objecting to it. Phillips & Associates litigated the matter in the United States District Court for the Southern District of New York, and it resolved during litigation.
$285,000 Restaurant Sexual Harassment Settlement for a Chef Harassed by Supervisors and a Customer
Phillips & Associates represented a New York restaurant chef in a sexual harassment, hostile work environment, and retaliation case involving both supervisors and a restaurant customer. The employee alleged that the harassment came from more than one source and that the employer failed to stop it. Phillips & Associates resolved the matter before a lawsuit was filed, and the recovery addressed lost wages and emotional distress.
$275,000 Restaurant Disability Discrimination, Retaliation, and Unpaid Wages Settlement
Phillips & Associates represented a New York restaurant employee at an upscale restaurant in a disability discrimination, retaliation, medical leave, and unpaid wage case. The employee alleged an increased schedule despite mobility limitations, denial of leave rights, and unpaid wages. The person alleged to be responsible was an owner and operator with authority over the employee’s schedule, pay, accommodations, and continued employment. Phillips & Associates resolved the matter at private mediation during litigation.
Prior results do not guarantee a similar outcome. Additional case results are available.
Who You Hire Matters in a Career-Impacting Employment Case
Who you hire matters. Phillips & Associates is built for career-impacting employment cases. The firm combines the resources and litigation capacity of a substantial plaintiff-side employment practice with partner-led, boutique-style representation.
Phillips & Associates practices employment law exclusively and represents employees only, never employers. The firm has handled more than 9,500 employment matters, including more than 2,000 sexual harassment matters and more than 2,000 retaliation matters, litigated approximately 2,000 employment cases, and recovered more than $360 million for employees.
Many of the firm’s partners have worked together on sexual harassment, discrimination, and retaliation matters for more than a decade at Phillips & Associates. Every accepted matter receives a dedicated litigation team led or supervised by a partner or senior litigator and supported by an associate attorney and paralegal.
Phillips & Associates has litigated approximately 2,000 employment cases, appeared before more than 110 United States District Judges and more than 70 United States Magistrate Judges, and opposed more than 550 management-side defense firms, including Jackson Lewis, Littler Mendelson, Ogletree Deakins, Seyfarth Shaw, Morgan Lewis, Proskauer Rose, and Skadden.
A Litigation Record That Creates Leverage
Phillips & Associates has helped shape aspects of employment law in New York through jury verdicts, appellate rulings, and published employment-law decisions. As of July 2026, the firm’s indexed verdicts and published decisions had been cited more than 650 times in judicial opinions and court filings.
Defense teams know who we are. That matters even when a case never reaches trial. Employers and their lawyers evaluate risk differently when the employee’s firm is prepared to obtain internal records, take depositions, test witnesses, oppose dispositive motions, and try the case if necessary. That litigation record can create leverage in negotiation, and many matters are resolved confidentially, including matters resolved before a public lawsuit is filed.
Restaurant cases can require exactly that kind of development. The employer may control the scheduling data, tip records, personnel files, complaints, security footage, manager communications, witnesses, and internal explanations for why shifts changed. Building the case means obtaining and comparing that evidence rather than relying only on what the employer says happened.
Employees only. Never employers. Learn more about why employees choose Phillips & Associates.
Sexual Harassment Cases Require More Than Legal Analysis
Restaurant employees may delay reporting because they need the income, fear losing good shifts, work under the person responsible for the conduct, worry coworkers will take sides, or believe management will protect a manager or valuable customer. Delay does not necessarily mean the conduct was welcome.
Phillips & Associates’ attorneys and staff receive trauma-informed training focused on how power, fear, retaliation risk, and workplace pressure can affect communication, memory, and reporting. That approach does not replace litigation strategy. It helps the firm understand the context in which the evidence developed.
Speak With a New York Restaurant Sexual Harassment Lawyer
You do not have to wait until you are fired to understand your rights. Restaurant and hospitality employees across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island contact Phillips & Associates while they are still working and trying to decide whether to report a manager, respond to HR, preserve evidence, resign, or continue working while the situation develops.
Restaurant and hospitality employees who believe they experienced sexual harassment or retaliation at work can speak confidentially with Phillips & Associates about what happened, what evidence exists, what deadlines may apply, and what options are available.
Speaking with a lawyer does not commit you to filing a lawsuit or reporting your employer.
Consultations are free and confidential. Phillips & Associates handles accepted matters on a contingency basis, meaning there are no attorney fees unless the firm recovers compensation for the client.
Call 866-229-9441 or contact Phillips & Associates online.
-
$2,000,000 Sexual Harassment
-
$3,375,000 Sexual Harassment
-
$975,000 Sexual Harassment & Retaliation
-
$5,000,000+ Gender and National Origin Discrimination
-
$2,200,000 Race Discrimination & Retaliation
-
$1,400,000 Religious & Sexual Orientation Discrimination
-
$1,800,000 Race Discrimination
-
$3,000,000 Gender Discrimination & Sexual Harassment
-
$5,000,000+ Sexual Harassment and Quid Pro Quo
Why Clients Trust Us
Championing Your Rights With Unmatched Success & Compassion
-
$360M+ Recovered for 9,500+ Employees Like You
We have the power to take on the country’s largest employers.
-
11 Attorneys Named to Super Lawyers
Recognition that makes employers take you seriously — Super Lawyers and U.S. News Best Law Firms.
-
Every Case Is Reviewed by a Senior AttorneyYou get experience on your side from day one.
-
Trusted by the National MediaOur attorneys are regularly asked to comment by NBC, the WSJ, and the NY Post.
-
Pay Nothing Unless We WinYour consultation is free, and you pay only if we recover for you.
-
One of the Largest Plaintiff Law Firms Representing Employees
Awards and Recognition
Independent legal rating organizations have recognized the firm and its attorneys for their work in labor and employment law. Phillips & Associates is ranked by Chambers and Partners in the 2026 Chambers USA Guide, Labor and Employment, Mainly Plaintiffs in New York, is recognized in Best Law Firms 2026, is listed in The Best Lawyers in America 2026 for Litigation, Labor and Employment, and has 15 attorneys recognized in Super Lawyers. Thirteen of the firm's attorneys have obtained settlements or verdicts exceeding $1 million, qualifying them for membership in the Million Dollar Advocates Forum and Multi-Million Dollar Advocates Forum. Recognition does not decide a case, but it reflects how clients, peers, and opposing counsel view the firm's work.